1. Who are we and how can you get in touch with us?
1.1 ConvergenceM (“Company”, “we”, “us” or “our”) handles your personal data responsibly, with your privacy in mind, and in accordance with current data protection legislation, including the General Data Protection Regulation (GDPR) and other relevant regulations.
1.2 Data Controller: ConvergenceM is the personal data controller for the processing that takes place within the framework of our website (conver.agency). This Privacy Policy explains which categories of personal data we collect, why they are processed, and your statutory rights.
1.3 Direct Communication: Our website operates on a minimalist data processing model. We do not store your message histories in complex marketing clouds; instead, any information or inquiries you submit via our online forms or contact triggers are routed directly to the website owner’s secure inbox.
1.4 Contact Information: For any questions regarding our processing of your personal data, or if you wish to exercise your rights, please contact us directly:
Company: ConvergenceM
Email: hello@conver.agency
Website: [https://conver.agency](https://conver.agency)
2. How We Collect and Use Your Data
We collect personal data exclusively when you choose to provide it to us directly.
- Contact and Inquiries: When you submit a message through our online forms or trigger a contact link, your name, email address, phone number, company name, and the content of your message are processed. This data is used solely to respond to your inquiry, conduct business negotiations, or discuss potential cooperation.
- Direct Delivery to the Owner: We do not store your communication history in complex marketing clouds or third-party CRM platforms. Any information you submit is routed directly to the website owner’s secure inbox.
- Commercial Agreements: If our interaction leads to contractual discussions, we may process company registration data, financial details, and signing authority information to negotiate NDAs and execute business contracts.
- Recruiting: If you contact us regarding job openings or partnership opportunities, we process your contact data, CV/resume details, and portfolio links strictly to evaluate your qualifications.
3. Legal Basis for Processing
We process your personal data under the following legal frameworks established by the GDPR:
- Consent: When you voluntarily submit your information via our contact forms.
- Performance of a Contract: When the processing is necessary to take steps at your request prior to entering into a contract or to execute an active agreement.
- Legitimate Interests: To maintain secure direct communication with potential B2B clients and manage incoming business requests.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the specific purposes for which it was collected:
- General inquiries and business correspondence are kept for up to 5 years after our last interaction, or until you request its deletion.
- Contractual and financial data are retained for the duration of the contract plus an additional 6 to 10 years to comply with regulatory and legal obligations.
- Recruiting files and resumes are stored for up to 2 years after our last hiring discussion.
5. Third-Party Disclosures & Infrastructure
We do not sell, rent, trade, or distribute your personal information to third-party marketing networks. To ensure the availability of our website and the delivery of your emails, your data is handled only by essential cloud infrastructure providers:
- Web Hosting: Our platform is hosted and deployed securely using cloud infrastructure provided by Kinsta and AWS.
- Email Services: Your direct inquiries are received and securely stored within Google Workspace, accessible only by the website owner.
6. International Data Transfers
Your data is primarily handled within the European Union (EU) and the European Economic Area (EEA). If any underlying technical data is routed through our core infrastructure partners (such as Google or AWS) to servers outside the EEA, we ensure an equivalent level of security by relying on European Commission-approved Standard Contractual Clauses (SCCs).
7. Security of Your Data
We employ appropriate organizational, administrative, and technical measures to protect your information. All data transmissions across conver.agency are protected using industry-standard SSL/TLS encryption. Access to the receiving mailbox is strictly restricted to the website owner on a strict need-to-know basis. Please note, however, that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security during transit.
8. Your Statutory Rights
Depending on your location, you hold specific statutory rights under the GDPR regarding your personal data. You can exercise any of these rights at any time by emailing us at hello@conver.agency:
- Right to Access: Request a copy of all information we hold about you.
- Right to Rectification: Request the correction of inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): Request that we permanently delete your emails and details from our inbox.
- Right to Restriction: Request that we temporarily limit how we process your data.
- Right to Object: Object to any further direct business communication.
- Right to Withdraw Consent: Withdraw your permission for us to process your contact inquiry at any time.
- Right to Complain: You have the right to lodge a complaint with your local Data Protection Supervisory Authority if you believe your data has been handled improperly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us directly:
Platform: ConvergenceM
Website: [https://conver.agency](https://conver.agency)
Email: hello@conver.agency